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Login issues on Chrome version 80.0.3987.122 and above (Fixed)

Google Chrome most recent release has impaired the Sheetgo addon behavior. Here is how to get it working again

Sheetgo users can be facing this issue with the latest version of Chrome released by Google a couple of days ago:addon_error

It's a security cookie that closes Sheetgo sessions before they begin. We deployed an update to fix this behavior, and users must follow these steps for it to take effect:

  1. Open our web app clicking here (the account should be logged off).
  2. Clear Sheetgo's browser data using this keyboard shortcut: CTRL+SHIFT+R.
  3. Login normally on the same page.
  4. Refresh all open spreadsheets.
After that start the add-on once again on any of your connected sheets.

If you follow these steps and it still doesn't let you login, or if you have a different problem, reach us through chat or email support@sheetgo.com.