If a renewal or payment attempt fails, start by checking the payment method connected to that subscription.
What to check first
The card has enough available balance
The card has not expired
The card issuer did not block the charge
Retrying the payment
Once the payment issue is resolved, return to the billing area of the affected subscription and retry the payment if the option is available.
If you need another billing arrangement
If you are on a self-serve standard plan and need invoice billing instead, contact Sales to discuss available options.