Solution Care is a hands-on implementation and improvement service for customers on Enterprise plans.
What it is
Standard product support helps with product usage and issues. Solution Care is different. It supports the design, implementation, review, and improvement of the solution your team builds with Sheetgo.
What Solution Care can include
Workflow or automation setup help
Spreadsheet or solution review
Improvements to an existing implementation
Guidance for scaling and operational reliability
Availability
Solution Care is only available for Enterprise implementations. If your team needs this type of support, contact Sales to discuss the right Enterprise plan.