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Troubleshoot Sheetgo for Google Sheets

Find solutions for issues with the Sheetgo add-on

Karoline Fernezlian avatar
Written by Karoline Fernezlian
Updated over a month ago

Below are a few possible solutions for issues you may encounter with the Sheetgo add-on.

Add-on

Possible cause

Solution

It won't open and shows a “Bad Request Error 400”

You are logged in to many Google accounts on a single browser.

Log out of all Google accounts but one and refresh the page.

It's behaving strangely

You are trying to open the add-on within the Sheetgo web app (app.sheetgo.com).

Open the add-on within a spreadsheet outside of app.sheetgo.com.

It won’t start up

You are trying to open the add-on within the Sheetgo web app (app.sheetgo.com).

Open the add-on within a spreadsheet outside of app.sheetgo.com.

Is your problem not solved or on this guide? Open the chat in the bottom right or email us at [email protected].

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