"Unknown error"
Eugenia Langen avatar
Written by Eugenia Langen
Updated over a week ago

Is your connection failing with an error, as shown below?

​Id 1RcQ9eSAJx
​Error Unknown error

Usually, this is only a temporary server error, and you can retry running your connection after 15 minutes.

If the error persists, please send a help request to [email protected]. Let us know your connection name and give us temporary access to your source and destination files to resolve that error.

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Contact us via chat, on our email ([email protected]), or send us a ticket!

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