"Unknown error"
Eugenia Langen avatar
Written by Eugenia Langen
Updated over a week ago

Is your connection failing with an error, as shown below?

Name IS_SFR
​Id 1RcQ9eSAJx
​Error Unknown error

Usually, this is only a temporary server error, and you can retry running your connection after 15 minutes.

If the error persists, please send a help request to [email protected]. Let us know your connection name and give us temporary access to your source and destination files to resolve that error.

Need more help?

Contact us via chat, on our email ([email protected]), or send us a ticket!

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