Problems signing in to Sheetgo when using Microsoft 365?
When using Sheetgo for Microsoft 365 for the first time, you will be prompted to sign in to Sheetgo with your Microsoft login details and create a Sheetgo account.
If you experience trouble signing in, please check the following:
Your organization's admin may have blocked third-party add-ins
In some organizations, the IT administrator may block users from installing or giving permission to third-party applications, in order to avoid security problems.
At Sheetgo we are fully committed to ensuring that users' data remains safe and confidential. Please check our Security page and Privacy policy.
If add-ins are blocked in your company, contact your IT administrator asking to add the Sheetgo add-in to your third-party applications white list.
Your Excel desktop application may not be working properly.
Try restarting the Excel desktop app. Make sure Excel is updated and you are using the most recent version. If this is unsuccessful, try reinstalling the Excel desktop application.
Your web browser may not be working properly.
Refresh the browser tab
Clear browser cookies
Open your browser's settings and allow cookies and third-party cookies
Disable or uninstall browser extensions such as ad-blockers
Network connection issues.
Check if there are any local network restrictions or proxy settings errors.
Need more help?
Contact us via chat, on our email ([email protected]), or send us a ticket!
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