If you've completed your project or are moving into a new work position and need to make permanent changes to your account you can follow the steps below to cancel your subscription, remove your data from Sheetgo databases, revoke permissions, and remove Sheetgo for Google Sheets of Microsoft 365.
In case you are looking to completely delete your account with Sheetgo, including your workflows and connections, you can follow the guide for Account Deletion
How do I cancel my subscription?
You can cancel your subscription at any time on your account page.
Open the Sheetgo web app, click on your photo/avatar (in the bottom left-hand corner), and go to Manage Account.
Look for the Billing section and click on subscription details
Now, click Cancel subscription
Once you've canceled your subscription, you don't need to do anything. You are no longer paying for a plan but you can continue to use the free version of Sheetgo whenever you like. Read about the free version here.
How do I remove my data from Sheetgo?
Tell us that you want to delete your account.
You can do this by:
Sending an email to [email protected]
Sending us a message here
Opening a live chat
We will inform you when your account has been deleted.
How do I revoke permissions and access rights?
When you first created your Sheetgo account, you granted Sheetgo permission to access your Google, Microsoft, or Dropbox account so that Sheetgo could connect files stored on your cloud storage platform(s).
To remove Sheetgo's access to your account, follow the steps below.
Google account
Go to myaccount/google.com
Click on Security
Go to Third Party apps with account access
Select Sheetgo from the list and click Remove access
Microsoft account
Go to microsoft.com/account
Click on Privacy > Other privacy settings
Go to Apps and Services > Apps and services you've given access
Under Sheetgo, click Edit > Remove these permissions
Dropbox account
Go to dropbox.com/account.
Click on the Connected apps tab.
Find Sheetgo then click Disconnect button to remove Sheetgo's access to your Dropbox account.
How do I remove the Sheetgo for Google Sheets?
Open a Google Sheets file and go to Extensions > Add-ons > Manage add-ons
The Google Workplace Marketplace opens, displaying a list of add-ons you have installed
Click Sheetgo add-on and then Uninstall
How do I remove the Sheetgo for Microsoft 365?
Open an Excel spreadsheet and go to the Insert menu
Click on Office Add-ins
Under the list of installed add-ins, select Sheetgo
Click on the menu (⋯) and Remove
Need more help?
Contact us via chat, on our email ([email protected]), or send us a ticket!
Visit our Community for help, tips, tricks, and feedback for Sheetgo.