If you've completed your project or are moving into a new work position and need to make permanent changes to your account, you can follow the steps below to:

Cancel your subscription
Remove your data from Sheetgo databases by deleting your account
Revoke permissions
Remove Sheetgo for Google Sheets
Remove Sheetgo for Microsoft 365.

1. How do I cancel my subscription?

You can cancel your subscription at any time on your account page.

Open the Sheetgo web app, click on your photo/avatar, and go to Manage Account.
Look for the Billing section and click on subscription details
Now, click Cancel subscription

Once you've canceled your subscription, you don't need to do anything. You are no longer paying for a plan, but you can continue to use the free version of Sheetgo whenever you like. Read about the free version here.

2. How do I remove my data from Sheetgo?

Sheetgo is fully GDPR compliant and respects your right to have your personal data removed. If you would like us to delete your account and associated data, simply submit a request and our team will take care of it for you. Once the deletion process has been completed, we will notify you by email.

Request account deletion from our team

You can ask us to delete your account by:

Sending us a message here
Starting a live chat using the chat button located in the lower right corner

Delete your account yourself

In case you are looking to completely delete your account with Sheetgo, including your workflows and connections, you can follow the guide for Account Deletion.

Please note: Deleting an account is an irreversible process, and all your Sheetgo Workflows will also be deleted.

3. How do I revoke permissions and access rights?

When you first created your Sheetgo account, you granted Sheetgo permission to access your Google, Microsoft, or Dropbox account so that Sheetgo could connect files stored on your cloud storage platform(s).

To remove Sheetgo's access to your account, follow the steps below.

Google account

Go to myaccount/google.com
Click Security
Go to Third Party apps with account access
Select Sheetgo from the list and click Remove access

Microsoft account

Go to microsoft.com/account
Click Privacy > Other privacy settings
Go to Apps and Services > Apps and services you've given access to
Under Sheetgo, click Edit > Remove these permissions

Dropbox account

Go to dropbox.com/account.
Click the Connected apps tab.
Find Sheetgo, then click the Disconnect button to remove Sheetgo's access to your Dropbox account.